Fixed, not an estimate. Includes the donor drive, your data back on a new drive, and UPS Express shipping. RAID, NAS and server: $450 CAD per drive to assess, credited in full. Full price list →
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Opt-out Preferences
Managing your preferences? Handled below. If you are here because a drive has failed, the cleanroom diagnosis is free and you approve one all-in price before any work starts.
An engineer answers 24/7 and will tell you whether your case qualifies for No Data, No Charge.
1. Introduction
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We respect your right to control your personal information. You may use the form below to submit an opt-out request, request access to your data, request deletion, or exercise other applicable rights.
2. Submit a Request
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For more information about your rights with respect to personal data, please refer to our or Privacy Statement (CA). You have the right to access, correct, delete, or obtain a portable copy of your data, and to challenge non-compliance with the applicable authority in your jurisdiction.
6. Contact Details
Data Recovery Group Canada Inc.
341 Talbot Street, London, ON N6A 2R5, Canada
Website: datarecoverygroup.ca
Email:
Phone: 1-888-749-3786
This page was synchronized with cookiedatabase.org on March 11, 2026.
Before you call
What will it cost?
$2,500 CAD mechanical · $1,500 CAD flash and SSD
Will I actually get it back?
96% of the time, yes
How long will it take?
48 hours to 3 weeks
What do I do right now?
Power it off. Then call.
Everything you need to decide, on one screen
You are probably holding a drive with something on it you cannot replace. Here is every answer, so the only thing left to do is pick up the phone.
And on qualifying cases, if we cannot recover your data the recovery fee is refunded in full. Clicking, dropped, won't spin, not detected: all covered.
You get a specific timeline with your assessment results, before you approve anything. Cannot wait? Emergency service is +$500 CAD and keeps your case in production around the clock. Emergency service →
Every extra minute a failing drive spends powered on can turn a recoverable case into an unrecoverable one. Unplug it and pick up the phone.
What not to do, starting now
- Do not power it on again. Every spin-up of a failing drive does more damage.
- Do not put it in the freezer. That myth has cost people their data.
- Do not open it. One dust particle on an open platter ends the recovery.
- Do not run recovery software on a failing drive. It writes to the disk you are trying to save.
- Do not follow a YouTube fix, and do not let a computer shop try first. A failed attempt makes our job harder and usually voids the guarantee.
What to do instead
Unplug the device and leave it alone.
Call 1-888-749-3786. An engineer answers, 24/7.
In 15 minutes you will know whether your case is likely recoverable, what it costs, and whether it qualifies for No Data, No Charge.
We email a free UPS Express label. Insured, next-day, from any province or territory, and it costs you nothing.
Nothing is charged until you approve the price.
No Data, No Charge: which cases qualify
Clicking drives, dropped drives, drives that won't spin, drives that aren't detected: all covered. Most of what comes through our lab is. A few categories are quoted case-by-case instead, because the work is harder to guarantee: fire damage, previously-opened drives, encrypted drives, forensic cases, phones, and a short list of end-of-life models. We'll tell you which category you're in on the first call, before you ship anything, before you pay anything. Full list →
One call · answered 24/7 by an engineer, never a bot
100% Canadian owned · one lab in London, Ontario · your data never leaves Canada
Book your device in. It takes one phone call.
1-888-749-3786Tell the engineer what happened. You will know in 15 minutes what it costs, whether it is recoverable, and what to do with the drive tonight.
100% Canadian owned · one lab in London, Ontario · your data never leaves Canada